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Last updated: 23 July 2026
Because we sell perishable seafood, we inspect every item before dispatch. If your order arrives damaged, spoiled, or significantly different from what was ordered, we will make it right.
Contact us within 24 hours of delivery via WhatsApp or phone with your order number and photos of the issue. Our team will review and respond within 24 hours.
Depending on the issue, we will offer a free replacement on your next order, store credit, or a refund to your original payment method for Cash on Delivery orders (refunded via bank transfer or UPI).
We are unable to offer refunds for change-of-mind cancellations after an order has been dispatched, since our products are fresh and perishable.
Reach us at 918637868085 or via WhatsApp for any refund request.